People Leader Certificate Program
Includes 5 Modules.
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5 Modules
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30 Lessons
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1.5 CEU Credits Total
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1 ISO Certificate
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5 Workbooks
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15 Hours in Total
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13 Resource Videos
In this new 5-module program, managers and people leaders build the knowledge, skills, and confidence they need to recognize, speak to, and action workplace psychological health and safety.
Each module takes place in a different work environment. Throughout the program, participants act as a manager in these settings and use their new-found knowledge and skills to deal with a variety of people in a variety of situations.
Engaging and scenario-based online activities and assessments provide examples and check understanding, while workbook activities allow participants to apply the content to their own work life.
This e-Learning certificate program offers a comprehensive psychological health and safety solution that is informed by clinical practice and is flexible, efficient, engaging, interactive and practical. It is developed by certified instructional designers under ISO/ANSI continuing education standards and aligned with IACET principles. It is also
aligned with CSA Z1003's National Standard of Canada for Psychological Health
and Safety in the Workplace, ISO 45003's Psychological Health and Safety at
Work - Guidelines for Managing Psychosocial Risks, and the US Surgeon General's
Framework for Workplace Mental Health and Well-Being.
By starting this program, managers and people leaders are on their way to creating a better work environment for their people and better mental health for themselves.
Program Curriculum
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Module 1: Champion Psychological Health & Safety
Module 2: Be a Psychologically Safe Leader
Module 3: Enhance Emotional Intelligence & Resilience
Module 4: Manage Workplace Mental Health Issues
Module 5: Foster a Civil & Respectful Workplace
Be a Psychologically Safe Leader
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The CSA’s National Standard of Canada for Psychological Health and Safety in the Workplace underscores the imperative organizations have to equip their people leaders with the skills to engage in psychologically safe leadership.
In this module, participants receive concrete ideas to enhance their leadership across five core domains: communication and collaboration; social intelligence; problem solving and conflict management; security and safety; and fairness and integrity. They also conduct a self-assessment of strengths and areas for improvement using the Psychologically Safe Leadership Assessment.
Lesson 1: What is Psychologically Safe Leadership?
This lesson provides an overview of PSL, including what it is, why it matters, your responsibilities as a people leader, and how you can assess your own PSL skills.
Lesson 2: Communication and Collaboration.
This lesson explores the first of the five domains of PSL and touches on what it is, its benefits, and strategies for improving your communication and collaboration skills.
Lesson 3: Social Intelligence
This lesson explores the second of the five domains of PSL and touches on what it is, its benefits, and strategies for enhancing your own social intelligence.
Lesson 4: Problem Solving & Conflict Management
This lesson explores the third of the five domains of PSL and touches on what it is, its benefits, and strategies for better problem solving and conflict management.
Lesson 5: Security & Safety
This lesson explores the fourth of the five domains of PSL and touches on what it is, its benefits, and strategies for ensuring your team’s security and safety.
Lesson 6: Fairness & Integrity
This lesson explores the fifth of the five domains of PSL, and touches on what it is, its benefits and strategies for demonstrating fairness and integrity.
Champion Psychological Health & Safety
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Although mental health is increasingly recognized as a key component of overall health, it receives less attention than merited.
In this module, participants learn how to enhance their psychological health, wellness, and resilience given the myriad of demands they face. They break down stress and how to manage it, learn how to create a behavioural change plan, and explore the four components of emotional intelligence.
Lesson 1: So, What is Health?
This lesson covers the definitions of health and psychological health and explores the connection between physical and mental health.
Lesson 2: Our Current Reality
This lesson reveals some startling mental health facts and statistics and attempts to describe the ever-changing modern workplace and how it impacts our psychological health.
Lesson 3: A Psychologically Healthy & Safe Workplace
This lesson examines the positive and negative impacts of work, what it means to be a psychologically healthy and safe workplace, and some of the barriers and challenges faced by leaders in creating such a workplace.
Lesson 4: The National Standard
This lesson provides an overview of the CSA’s National Standard of Canada for Psychological Health and Safety in the Workplace, including its history, key features, organizational responsibilities, and leader responsibilities.
Lesson 5: The Case for Mental Health
This lesson aims to provide managers and people leaders with context, facts, and imperatives that will help them make the case for investing in workplace mental health.
Lesson 6: The 13 Factors
This lesson outlines the 13 workplace psychosocial factors that can impact the psychological health and safety of employees, both positively and negatively.
Enhance Emotional Intelligence & Resilience
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Although mental health is increasingly recognized as a key component of overall health, it receives less attention than merited.
In this module, participants learn how to enhance their psychological health, wellness, and resilience given the myriad of demands they face. They break down stress and how to manage it, learn how to create a behavioural change plan, and explore the four components of emotional intelligence.
Lesson 1: Stress!
This lesson explores stress and looks at its definition, types, origins, impacts, benefits, and common causes.
Lesson 2: How to Cope with Stress
This lesson provides lots of practical, positive, and evidence-based strategies for managing and coping with stress.
Lesson 3: What is Emotional Intelligence?
This lesson explores emotional intelligence, including its four attributes and the importance of emotionally intelligent leaders and teams.
Lesson 4: How to Enhance Your EI
This lesson takes a closer look at the four attributes of emotional intelligence and ways for enhancing one’s EI across each of these areas.
Lesson 5: How to Improve Your Resilience
This lesson explores burnout and provides strategies for enhancing one’s resilience to avoid this far too common mental health issue.
Lesson 6: How to Make a Behavioural Change
This lesson guides participants through the six steps for creating a personal behavioural change plan.
Manage Workplace Mental Health Issues
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There’s a high likelihood that a team member is experiencing, or will experience, a mental health issue and this can create challenges in the workplace.
This module provides an overview of managing psychological health issues at work. Participants learn about the most common mental health disorders, how they impact work function, and how to identify signs that an employee is struggling. They also come away with practical, evidence-based strategies, with a focus on responding to a distressed employee, and managing workplace absences and accommodations.
Lesson 1: What is the Mental Health Continuum?
This lesson explains the mental health continuum and describes some of the personal and workplace warning signs of a shift on this continuum.
Lesson 2: Signs & Impacts of Common Mental Health Issues
This lesson explores the signs, symptoms and impacts of anxiety, depression, substance misuse, and other common mental health issues. This lesson also explains suicide, and we encourage learners to practice self-care and take things at their own pace in this lesson.
Lesson 3: Manager Responsibilities
This lesson reviews manager responsibilities when it comes to workplace mental health and highlights the responsibilities employees have in terms of managing their own mental health.
Lesson 4: Inviting Solutions
This lesson explores the importance of the phrase “How can I help?” and guides managers in initiating that conversation with an employee who is struggling.
Lesson 5: Intervening Early
This lesson offers five practical ways managers can intervene early when managing a workplace mental health issue.
Lesson 6: Considerations for Absences & Accommodations
This lesson highlights some of the considerations managers should have when discussing workplace absences, accommodations, and sustainable return to work.
Foster a Civil & Respectful Workplace
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Civility and respect is one of the 13 psychosocial factors encompassed in the National Standard. It is foundational to good psychological health and safety and one that is integral to the success of all other factors.
In this module, participants learn how to recognize and remove bias, engage in healthy communication, and handle difficult situations. They learn practical steps to improve civility and respect and create a more psychologically healthy and safe team.
Lesson 1: What is Civility & Respect?
This lesson provides an overview of civility and respect and why it matters, as well as the importance of diversity and inclusion in a psychologically healthy and safe workplace.
Lesson 2: All About Bias
This lesson explores bias and helps leaders recognize and bust their biases to create a more civil and respectful work environment.
Lesson 3: Understanding Connection Bids
This lesson explores connection bids and the impacts of our responses to these bids on communication and interpersonal relationships.
Lesson 4: Listening & Speaking Tips
This lesson offers lots of tips for better listening and speaking, including consideration of non-verbal cues and personal communication barriers.
Lesson 5: Communication Strategies
This lesson explores four strategies for better communication: DEAR MAN for objective effectiveness, GIVE for relationship effectiveness, FAST for self-respect, and how to express respect and appreciation.
Lesson 6: How to Handle Difficult Situations
This lesson explores passive, aggressive and passive-aggressive communication and offers 12 communication tips for dealing with difficult situations.
Additional Resources
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Organizational Culture
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Psychological and Social Support
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Clear Leadership and Expectations
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Civility and Respect
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Psychological Demands
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Growth and Development
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Recognition and Reward
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Involvement and Influence
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Workload Management
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Engagement
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Balance
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Psychological Protection
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Protection of Physical Safety
Frequently Asked Questions
Why should I purchase this program vs others?
MyWorkplaceHealth is a national consulting firm that provides a comprehensive range of services from psychological health and safety assessment, to certified training programs.
Our certificate programs are aimed at people leaders and employees and offer a comprehensive psychological health and safety solution that is informed by clinical practice and are developed by certified instructional designers under ISO/ANSI continuing education standards. The programs are also aligned with CSA Z1003 National Standard for Psychological Health and Safety in the Workplace, ISO 45003 Psychological Health and Safety at Work & US Surgeon General's Framework for Workplace Mental Health and Well-Being.
What are CEU's?
The Continuing Education Unit (CEU) is an internationally recognized method of quantifying the time spent in the classroom during professional development and training activities. MWH adheres to the CEU definition provided by the International Association for Continuing Education and Training (IACET) of 1 CEU = 10 contact hours. Although the term CEU is often used in generic context, IACET identifies that 'only accredited providers who have been approved by the IACET commission are allowed to award IACET CEUs'.
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